Privacy Policy

Effective Date: September 9, 2026

This Privacy Policy applies to coguardhome.com. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit coguardhome.com, purchase our products, contact us, or otherwise interact with our website and services.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name

• Email address

• Shipping address

• Billing address

• Phone number

• Order information

• Product and purchase history

• Information you provide when contacting customer support

• Other information you voluntarily provide to us

When you make a purchase, payment information may be processed by third-party payment providers. We do not directly store your complete payment card information.

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser type and device information

• Operating system

• Pages viewed and links clicked

• Referring website or source

• Approximate location information derived from your IP address

• Website usage and interaction information

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Process payments

• Provide shipping and delivery updates

• Provide customer support

• Respond to questions and requests

• Process returns, refunds, and warranty claims

• Maintain and improve our website and products

• Understand how customers use our website

• Detect and prevent fraud, abuse, and unauthorized activity

• Measure the effectiveness of our advertising

• Send promotional or marketing communications where permitted by law

• Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate and improve our website.

These technologies may be used to:

• Remember preferences

• Keep your shopping experience functional

• Understand website traffic and usage

• Measure advertising performance

• Improve our website and services

• Help deliver relevant advertising

Some third-party advertising and analytics providers may also use cookies or similar technologies when you interact with our website.

You can control or disable certain cookies through your browser settings. However, disabling cookies may affect certain website functionality.

4. Advertising and Analytics

We may use third-party advertising and analytics services to understand website activity and measure the performance of our advertising campaigns.

These services may collect information about your device, browsing activity, interactions with our website, and advertisements you view or interact with.

Depending on the services we use, this may include platforms such as Meta, Google, or other advertising and analytics providers.

These third parties may process information according to their own privacy policies.

5. How We Share Information

We may share personal information with trusted third-party service providers when necessary to operate our business.

These providers may include:

• Ecommerce and website service providers

• Payment processors

• Shipping and fulfillment providers

• Customer support providers

• Analytics providers

• Advertising and marketing providers

• Fraud prevention and security providers

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes

• Respond to lawful requests from government authorities

• Protect our rights, property, or safety

• Investigate fraud or other unlawful activity

• Protect the safety of our customers or others

We do not sell your personal information for monetary compensation.

6. Marketing Communications

If you provide your email address or otherwise opt in to receive marketing communications, we may send you information about products, promotions, offers, or other updates.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the message.

Even if you opt out of marketing communications, we may still send transactional or service-related communications, such as order confirmations, shipping updates, or customer service responses.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

The specific retention period may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party service you visit.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your personal information is collected or used

• Opt out of certain marketing communications

• Exercise other rights provided under applicable privacy laws

To submit a privacy-related request, contact us at:

support@coguardhome.com

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

12. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on applicable law, these rights may include rights to access, correct, delete, or obtain information about certain personal information we collect and use.

You may also have the right to opt out of certain uses or disclosures of personal information.

To exercise applicable privacy rights, contact us at:

support@coguardhome.com

We will process requests in accordance with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

CoGuard Home
Website: coguardhome.com
Email: support@coguardhome.com